Refund Policy

1. Overview

We want you to be satisfied with your Tawu Kingdom Wealth subscription. If you are not happy with your purchase, we offer a straightforward refund process within the timeframes outlined below.

2. Eligibility for Refunds

• Monthly subscriptions: You may request a full refund within 7 days of your initial purchase or any renewal charge.
• Annual subscriptions: You may request a full refund within 14 days of your initial purchase or any renewal charge.
• After the refund window, you may cancel your subscription at any time to stop future charges, but no partial refunds will be issued for the current billing period.

3. How to Request a Refund

To request a refund, please email us at support@tawuwealth.com with the subject line "Refund Request" and include:

• The email address associated with your account
• The date of purchase
• A brief reason for the refund request

4. Processing Time

Refund requests are typically reviewed within 3-5 business days. Once approved, refunds are processed to the original payment method and may take 5-10 business days to appear on your statement, depending on your bank or payment provider.

5. Exceptions

We reserve the right to refuse refund requests in cases of suspected fraud, abuse of the refund policy, or violations of our Terms of Service.

6. Contact

For any questions about this refund policy, please contact us at support@tawuwealth.com.